John C. Welch
WC Engineering
PO Box 42
Monee, IL 60449

jwelch@wcengineering.com

708.534.7968 phone
708.534.7972 fax

Most items are available to order online. For those that are not, we would be happy to take your order by phone or email and discuss the lead time (if any) with you.

And even if you're not quite ready to place an order, feel free to contact us to answer any of your questions about our products. We pride ourselves on providing clear and honest advice, regardless of a customer's purchases.


No Answer?

Business is keeping us very busy. Unfortunately, this means we are not always available to answer the phone.

Please do not hesitate to leave us a message on our answering machine. We will return your call as soon as possible. We often return calls in the evening, which is usually a convenient time for our customers as well. Email is also a great way to contact us. Send a message to John at jwelch@wcengineering.com.


Ordering Instructions

1. Payment Options
Online

We have integrated an online ordering system by PayPal into our website. If you wish to pay via major credit card (Visa, Mastercard, Discover, or American Express), eCheck, or PayPal balance, feel secure in using this system to place an order. You do not need to be an existing PayPal member to use this service.

Phone, Fax, Email

We also take phone, fax, and email orders and we accept MasterCard, Visa, American Express, personal and company checks, and money orders for payment. (We reserve the right to wait for checks to clear before shipping items.)


2. Shipping Charges

All shipping charges to destinations within the US are included in the purchase price. Small additional charges are applicable for shipments to Europe, Japan, or Australia and are based on the size and weight of the item. For each item, select the destination in the accompanying dropdown menu to view the additional shipping charge.


3. Adding Items to Shopping Cart

Adding the item to the shopping cart after selecting the destination will charge the correct shipping. If your country is not within these regions, contact us and we will quote a shipping price.


4. View Shopping Cart

After adding an item to the cart, a new window will appear with the contents of your shopping cart. You may continue adding to this cart or remove items at any time. When you are through, click on the "Checkout" button.

5. Checkout and Payment

You will then be taken to PayPal's payment screen which will display the subtotal of your purchases and any additional shipping charges (based on the locations you chose when adding items to the cart). PayPal will guide you through the rest of the payment process. You do not need to be an existing PayPal member to use this service.

6. Shipping

All items are shipped via UPS Ground or USPS Priority Mail (Global Priority for international orders). Items are shipped out within one or two business days.

If you wish to expedite the shipping or include insurance, there may be additional charges. Please contact us for more information.


© 2009 WC Engineering LLC, Website Design by Adastra Design